1. TERMS OF SERVICE

Last Updated: September 11, 2026

1. Acceptance of Terms

Welcome to Quinns Vault ("Quinns Vault," "we," "us," or "our"). By accessing or using our website, purchasing products from our store, creating an account, or otherwise interacting with our services, you agree to be bound by these Terms of Service.

If you do not agree with these Terms of Service, please do not use our website or purchase products from Quinns Vault.

We reserve the right to update or modify these Terms of Service at any time. Changes will become effective when posted to this page. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.

2. Our Products

Quinns Vault sells physical products including, but not limited to:

• Collectible figures
• Toys
• Character merchandise
• Bags and accessories
• Limited-edition items
• Pop-culture merchandise
• Other collectible products

All products listed on Quinns Vault are physical products unless otherwise stated.

Product images are provided to give customers an accurate representation of the item. Because of differences in lighting, photography, screens, manufacturing batches, and packaging, minor differences between photographs and the physical product may occur.

3. Product Availability

Products are subject to availability.

Some products may be available in limited quantities and may sell out without notice. Adding an item to your cart does not guarantee that the item will remain available until checkout is completed.

Quinns Vault reserves the right to limit quantities purchased by an individual customer when necessary.

If an item becomes unavailable after an order has been placed due to an inventory error, Quinns Vault may contact the customer regarding available options, including a replacement, store credit, or refund.

4. Orders

When you place an order, you are making an offer to purchase the products selected during checkout.

An order is not considered final until payment has been successfully processed and the order has been accepted by Quinns Vault.

We reserve the right to refuse, cancel, or limit an order for reasons including:

• Suspected fraud
• Incorrect pricing
• Inventory errors
• Incorrect or incomplete customer information
• Payment problems
• Abuse of promotions or discounts
• Unusually large or suspicious orders
• Other circumstances that may negatively affect our store or customers

If we cancel an order after payment has been received, the applicable payment amount will be refunded.

5. Pricing

Prices are displayed on the product pages and during checkout.

Quinns Vault reserves the right to change product prices at any time without prior notice.

In the event of an obvious pricing or listing error, we reserve the right to cancel the affected order and provide a refund.

Any applicable taxes, shipping charges, or other fees will be displayed during checkout when applicable.

6. Payments

Customers are responsible for providing accurate payment and billing information.

By submitting an order, you represent that you are authorized to use the payment method provided.

Payments may be processed through third-party payment providers. Quinns Vault does not directly store complete credit or debit card information unless explicitly stated otherwise.

7. Shipping

Orders are shipped to the address provided by the customer during checkout.

Customers are responsible for ensuring that their shipping address is accurate and complete.

Once an order has been shipped, tracking information may be provided when available.

Shipping times are estimates and may vary depending on the shipping carrier, destination, weather, holidays, carrier delays, or other circumstances outside of Quinns Vault's control.

Quinns Vault is not responsible for delays caused by shipping carriers.

If a package is marked as delivered by the carrier but cannot be located, customers should first check with household members, neighbors, building management, and the carrier before contacting Quinns Vault.

8. Damaged or Incorrect Orders

If your order arrives damaged, defective, or contains an incorrect item, please contact Quinns Vault as soon as possible.

Customers may be asked to provide photographs of:

• The product
• The product packaging
• The shipping box or mailer
• Any visible damage
• The shipping label

This information may be required to investigate the issue and determine an appropriate resolution.

9. Authenticity

Quinns Vault makes reasonable efforts to verify and accurately represent the products offered through our store.

Products are reviewed before being listed for sale.

If you believe an item you received is not as described or you have a legitimate authenticity concern, contact us through our support system so the matter can be reviewed.

10. Customer Accounts

Customers are responsible for maintaining the security of their account credentials and for all activity occurring through their account.

You agree to provide accurate information when creating or using an account.

You must not attempt to access another customer's account or use another person's account without authorization.

Quinns Vault reserves the right to suspend or terminate accounts involved in fraudulent activity, abuse, harassment, chargebacks, payment fraud, or violations of these Terms.

11. Prohibited Activities

You agree not to use Quinns Vault for unlawful or abusive purposes.

You may not:

• Attempt to interfere with or disrupt the website
• Attempt to gain unauthorized access to accounts or systems
• Use fraudulent payment information
• Submit fraudulent orders
• Abuse refunds, promotions, or discounts
• Scrape or copy website content for unauthorized commercial use
• Impersonate Quinns Vault or another customer
• Use the website for illegal activities
• Attempt to bypass security measures
• Harass or threaten Quinns Vault staff or other customers

12. Intellectual Property

The Quinns Vault website, branding, logos, graphics, written content, product descriptions, and other original materials may be protected by applicable intellectual property laws.

You may not reproduce, redistribute, modify, sell, or commercially exploit Quinns Vault's original content without permission.

Product names, character names, trademarks, logos, and other intellectual property belonging to third parties remain the property of their respective owners.

13. Third-Party Services

Quinns Vault may use third-party services for payment processing, shipping, analytics, authentication, email, hosting, customer support, or other functions.

Your use of those services may also be subject to the third party's own terms and policies.

Quinns Vault is not responsible for interruptions or failures caused by third-party services outside of our reasonable control.

14. Disclaimer

Quinns Vault provides the website and its content on an "as available" basis.

While we make reasonable efforts to keep product information, pricing, inventory, and website information accurate, errors may occasionally occur.

We do not guarantee that the website will always be uninterrupted, error-free, or completely free from technical issues.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Quinns Vault will not be responsible for indirect, incidental, special, consequential, or other damages arising from your use of the website or purchase of products.

Nothing in these Terms is intended to exclude rights or protections that cannot legally be excluded under applicable law.

16. Indemnification

You agree to defend and hold harmless Quinns Vault and its owners, employees, contractors, and service providers from claims, damages, liabilities, losses, and expenses arising from your violation of these Terms or misuse of the website.

17. Governing Law

These Terms of Service shall be governed by the applicable laws of the jurisdiction in which Quinns Vault operates, without regard to conflict-of-law principles.

Any disputes shall be handled in accordance with applicable law.

18. Contact

If you have questions about these Terms of Service, an order, or our store policies, please contact Quinns Vault through the support system available on the website.